FAQ - Frequently Asked Questions
Is everything handmade?
Yes! Wherever possible, everything is handmade and recycled. The candles and wax melts are handpoured, jewellery beaded together by hand, and accessories like the magnets are also put together by me.
Where do you get the materials for your products?
The majority of materials for REBLOOM products are recycled. Usually these are purchased from op shops and zero waste stores, saving products like ceramic jars or old jewellery which might otherwise end up in the landfill. To complete the creation of REBLOOM products, quality materials like soy wax for the candles or stainless steel for the jewellery are used, to help ensure they will be good to use for a long time.
Will you refill my candle jar once it's empty?
Yes! I would love to keep candle jars in use rather than in the landfill. Email or reach out on social media to discuss a discounted refill rate once you've used your candle up (whether it's a Rebloom candle or not).
What is your return policy?
We are happy to offer refund, exchange or store credit for products which are returned, unused and undamaged, within 30 days of receiving. Find our full return policy here.
We are happy to supply a refund (or replacement, where possible) if the product is damaged during the shipping process. The customer is liable for shipping costs.
Do you ship internationally?
Yes! We currently ship to a number of different countries in Asia, Europe, and North America as well as New Zealand and Australia. If shipping is not available in your country please flick me an email or message me on social media, and I will happily provide a shipping estimate.
What does shipping cost?
Shipping costs vary based on your location. You can find the exact rate when you head to checkout. All products are shipped from Auckland, NZ.
Do you offer gift cards?
Yes! Find them here.
Can I place feedback?
If you have any feedback, or major issues with your purchase, please let me know by sending a message, finding us on social media, or emailing rebloom.emails@gmail.com to discuss solutions. I appreciate your support and understanding!
Thanks for supporting a small local NZ business! 🌻
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Animal candles
Handmade scented candles, featuring animal-themed vessels. Made from preloved and recycled materials.
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Phone charms
An adorable, practical way to accessorise your phone. Handmade, using recycled beads...